Shipping policy

Onside Film will provide an estimated delivery time for all services. We complete orders within 1-3 business days upon ordering. Please ensure you receive any communication from Onside Film, as we may reach out with questions about the video, edits, or moving forward with the project.

We do not accept returns/refunds. However, we do offer a credit program where, if you request a credit, we may approve you to receive another project to replace the one you are unhappy with. For any questions or assistance, contact@onsidefilm.com is reviewed 24/7 to answer any concerns you may have.